In recent years, using technology to change the way people work has often meant painful disruption, as CIOs rolled enterprise software programs through the ranks of reluctant staffers. Today, employees are more likely to bring in new technologies on their own—and to do so enthusiastically—through their Web browser, whether it’s starting a blog, setting up a wiki to share knowledge, or collaborating on documents hosted online…

Here is an interesting interview with Andrew McAfee, the principal research scientist at the Center for Digital Business at the MIT Sloan School of Management.  Roger Roberts at McKinsey conducted the interview…you will need to register with McKinsey first (it’s free), but the interview can be read here